Store Information
Company Name: DECOR BY STPH LLC
Address: 1040 Loblolly Ln Unit 110, DAVENPORT, FL 33896, United States
Tax ID: 93-1409013
Phone: +1 8058161915
E-mail: info@decorbystph.com
Business Hours: Monday – Friday, 08:00 – 18:00 EST
1. Scope of the Cancellation Policy
This cancellation policy applies to all furniture and home items purchased through the DECOR BY STPH LLC online store in the United States. It covers orders for chairs, tables, cabinets, and related accessories.
2. Packaging Requirements
Item Condition Requirement: Returned goods must be brand new, unused, with intact original packaging and all complete accessories for processing. Products must be kept in original packaging or equivalent packaging to prevent damage.
3. Cancellation Time and Shipping Cost
Cancellation requests must be submitted within 14 days after you receive the products without providing any reason.
All return shipping costs are covered by us, and prepaid shipping labels will be provided for free.
All canceled items shall be shipped back to 1040 Loblolly Ln Unit 110, DAVENPORT, FL 33896, United States.
4. Customer Support
For questions regarding the cancellation policy, customers can contact DECOR BY STPH LLC customer service at info@decorbystph.com. We will respond within 24 business hours to provide assistance.